Invoice & Payment Terms

All public training room accommodation, course lunch and refreshments will be provided by us.

The delegate’s travel, hotel accommodation, meals and subsistence costs are not included. We can advise on local accommodation.

Each participant will receive a course manual. A certificate of attendance and CPD will be issued to everyone who satisfies the course requirements.

All fees are liable to UK VAT in applicable at the time of payment or invoicing. Non-UK registered companies may be able to reclaim UK VAT.

A VAT invoice can be issued on request.

All orders are accepted and all services are provided subject to our Terms and Conditions.

You can substitute another person from the some organisation without paying additional fees, as long as you tell us in advance. You can reschedule, transfer or cancel your attendance, but charges may apply if you don’t give us enough notice. Please refer to our  Rescheduling or cancellation terms.

We may have to re-schedule or cancel courses due to factors beyond our control. If this happens, you will be offered a full refund or a place on another course. We will not be liable for any other consequential loss or costs.